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Welcome to Tudor Jewelry Sales. These Terms and Conditions govern your use of our website located at luxejewelrysstore.com and your purchase of fine jewelry products from us. By accessing our website and making a purchase, you agree to be bound by these Terms and Conditions.
1. Website Usage
Our website is designed to provide an elegant and seamless shopping experience for connoisseurs of fine jewelry. You agree to use our website for lawful purposes only and refrain from any activities that may disrupt or impair our services.
2. Account Registration
To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
3. Products and Services
Tudor Jewelry Sales offers an exquisite collection of fine jewelry including but not limited to:
- Accessories
- Bracelets & Bangles
- Bridal Jewelry
- Brooches
- Chronograph Watches
- Cufflinks
- Earrings
- Engagement Rings
- Eternity Jewelry
- Ladies’ and Men’s Watches
- Necklaces & Pendants
- Rings
- Solitaire Jewelry
- Stacking Rings
We take great care to ensure our product images and descriptions are accurate. However, please note that the color and appearance of jewelry may vary slightly due to monitor settings and natural stone variations.
4. Order Process
When you place an order, you are making an offer to purchase our products. We reserve the right to accept or decline your order for any reason. Order acceptance occurs when we send you a confirmation email with your order details.
5. Pricing and Payment
All prices are listed in US dollars. We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at the time of order placement. By providing payment information, you represent that you are authorized to use the payment method.
6. Shipping and Delivery
We carefully hand-pack and inspect every order before shipment. Orders are processed within 1-2 business days after payment confirmation.
We offer two shipping options:
- Standard Shipping: $12.95 via DHL or FedEx. Delivery in 10-15 business days after shipment.
- Free Shipping: Available on orders over $50 via EMS. Delivery in 15-25 business days after shipment.
We ship worldwide, excluding parts of Asia and certain remote regions. Delivery times are estimates only, and we are not responsible for delays caused by customs, weather, or other factors beyond our control.
7. Returns and Exchanges
Your satisfaction is our priority. Most unworn, unaltered, and undamaged items in their original packaging may be returned or exchanged within 15 days of delivery.
The following items are non-returnable due to their personal nature:
- Engagement Rings & Solitaire Jewelry
- Eternity Jewelry
- Bridal Jewelry
- Any item that has been engraved, sized, or otherwise altered
To initiate a return or exchange, please email our customer service team at [email protected] within the 15-day window. Returns require a Return Merchandise Authorization (RMA) number.
Original shipping costs are non-refundable. For free shipping promotions, a deduction may be made from your refund to account for the initial shipping cost we incurred.
8. Intellectual Property
All content on this website, including images, text, designs, logos, and product descriptions, is the property of Tudor Jewelry Sales and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
9. User Responsibilities
As a user of our website and customer of our products, you agree to:
- Provide accurate and complete information when creating an account and placing orders
- Safeguard your account credentials
- Review all order details before completing your purchase
- Inspect products upon delivery and notify us of any issues within 48 hours
- Use products in accordance with any care instructions provided
10. Limitation of Liability
Tudor Jewelry Sales shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.
11. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
12. Governing Law
These Terms and Conditions are governed by the laws of the State of New York, United States. Any disputes shall be resolved in the courts located in New York County, New York.
13. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.
14. Contact Information
Thank you for choosing Tudor Jewelry Sales, where timeless elegance meets modern service.